Exremely slow. Been waiting 20 minutes and still haven’t had my order taken! Leaving and going somewhere else!
Great service, I had a grilled chicken sandwich it was the best. I will be back
One of the best handmade burgers I have had in a long time...
not bad although food could have been warmer
This post might be a little long probably out of the ordinary. I wanted to point out a few things for a little restaurant in a small town with not many places to go I didn't expect the customer service that I received. A little something went wrong with my order although they were extremely busy it wasn't that big of a deal the fact that I got extremely great customer service is in fact a big deal. Even though there was in such a rush at the moment I was there I was taken care of by the assistant manager this little lady was extremely nice and very polite would taking care of my order. As an acting assistant manager she showed great leadership and customer service. Thank you Miss at the Chatham wish I had gotten your name to put in this review. it is because of you and the way you treated me that I was happy to eat my meal there and I will be back very soon..
Bertiles Restaurant is a US Restaurant based in Chatom, Alabama. Bertiles Restaurant is located at 13423 St Stephens Ave, Chatom, AL 36518, USA.
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